All users can have a voice mailbox including virtual users. Copies of voice mail messages are automatically sent to the users email account making it very easy to present listen and manage messages, usually from a user’s PC or laptop.
Every message is time and date stamped and contains the incoming callers telephone number or name. A typical application for this is for teaching staff. They find this particularly useful to receive and manage their messages from the various locations they work from.
The staff designated to update SIMS (or similar applications) find this useful to help manage their workflow first thing in the morning when many of the calls are to report an absence.